Boston Pizza International's strategic focus on the development of successful franchise operations is summed up by its Mission Statement.

Our Mission Statement

Four Pillars of Success Strategy

The key to Boston Pizza's ongoing success has been its people. Chairman and Owner Jim Treliving has assembled a winning corporate team that continues to build Boston Pizza International Inc. at an industry leading growth rate, making us one of the most successful restaurant operations in North America.

Boston Pizza uses a formula that has worked since our inception. Think like a customer, deliver outstanding food value and quality, and work closely with your partners. Our growth strategy is built on steady, carefully managed expansion and a commitment to develop the Boston Pizza brand. We have accomplished this by focusing on four strategic priorities (four pillars of success) that are the foundation for all decision making.

Four Pillars Strategy:

  • Commitment to continually enhance the Boston Pizza brand
  • Commitment to continually improve the guest experience
  • Commitment to franchisee profitability
  • Commitment to engage with communities